EXUS Collections & Recovery Blog

Dimitris Vassiliadis

Recent Posts

Digital transformation in banks: Why procurement is key

Posted by Dimitris Vassiliadis on Tue, Sep 11, 2018 @ 09:50 AM

In the mid-nineties, Bill Gates said that ‘banking is necessary, banks are not’. Back then, Gates’ pithy comment was merely a bit of throwaway futurism. The supremacy of the big banks seemed insurmountable. But as the years passed, his words have become increasingly prophetic.

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Tags: debt collection, procurement

Debt collection systems: 5 questions for procurement teams assessing tenders

Posted by Dimitris Vassiliadis on Thu, Aug 30, 2018 @ 03:08 PM

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Tags: debt collection

State of the Nation: Debt and debt recovery in the USA

Posted by Dimitris Vassiliadis on Tue, Aug 28, 2018 @ 10:39 AM
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EXUS Insights: In Singapore, banks bear the burden of growing credit card debt

Posted by Dimitris Vassiliadis on Wed, Aug 15, 2018 @ 03:16 PM

Singapore has a problem with credit cards. Specifically, it has a rising problem with bad credit card debt that has to be written off: $20.74 million as of March of this year, according to the country’s Monetary Authority.

While credit card debt constitutes a modest 2-3% of household debt in Singapore, a rise in non-repayment could indicate more significant economic issues to come - think 2008. If credit cards continue to go unpaid, banks will raise rates to compensate for the written-off debt; consumers will find their spending power cut, and the cost of their debt on the rise, which will combine to drive down spending.

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Marginal gains for maximised debt collection: 5 small things that make a big difference

Posted by Dimitris Vassiliadis on Thu, Aug 02, 2018 @ 12:41 PM

The British cycling guru Dave Brailsford famously introduced the idea of ‘marginal gains’ to professional cycling. The logic goes, according to Brailsford, that when you improve every little thing by 1%, you'll get a significant overall increase in performance.

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Tags: debt collection

Honesty and trust: Two key pillars of debt recovery and how to make the most of them

Posted by Dimitris Vassiliadis on Mon, Jul 02, 2018 @ 11:26 AM

Adam Smith, the pioneer of political economy and arguably the first modern economist, claimed that a certain level of trust is vital for any transaction to take place. If we can’t trust the butcher to give us quality meat, we have to inspect cows and abattoirs and slabs every time we buy any - which is ridiculous.

Without trust, we don’t have a viable economy. We need to trust banks to hold our savings responsibly - and banks need to trust us to repay what we borrow.

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Tags: collections and recovery

What can emerging markets learn from the Italian banking crisis?

Posted by Dimitris Vassiliadis on Thu, Jun 21, 2018 @ 01:56 PM

Photo credit: Marcovarro, Adobe Stock

The story

The constitutional crisis in Italy was induced by the March general elections, which saw anti-establishment parties Lega and the Five Star Movement grow dramatically in vote share. Both endorsed an economic plan that hinged on Italian withdrawal from the EU.

Over the last two months, political grandstanding by the parties involved has caused concern across the Eurozone - and rightly so. The financial stability of the European Union is at stake.

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Tags: Retail Banking, collections and recovery