EXUS Collections & Recovery Blog

Marios Siappas

Recent Posts

Debt collections and recovery: a best practice guide

Posted by Marios Siappas on Wed, Aug 21, 2019 @ 05:32 PM

Non-performing loans (NPLs) are on the rise. New regulations constrain capital usage. And in the background, the lingering effects of the credit crunch still squeeze balance sheets and bottom lines. 

While the European Banking Authority still reported a €658 billion total NPL value at the end of 2018, NPLs are definitely in decline across Europe. The ratio of non-performing to performing loans has halved since 2014.

Further economic slowdown could stall this progress. So, it’s important for banks to manage the NPLs they have on their books, retaining the momentum the last few years have built.


NPLs are declining in Europe - what efforts are bearing fruit?

Posted by Marios Siappas on Mon, Aug 12, 2019 @ 02:34 PM

In a press release from mid-June, the European Commission announced that the ratio of NPLs held by EU banks has fallen by more than half since 2014. The 2008 financial crisis led to a sharp uplift in the number of non-performing loans across the continent. And while in some member states high NPL ratios do remain, others are achieving healthy reductions. 


The state of debt collections and retail banking in Cambodia

Posted by Marios Siappas on Mon, Aug 05, 2019 @ 11:14 AM

Cambodia is a complicated country. The problem of corruption remains rife, with the country scoring 20 on the Transparency International Corruption Perceptions Index (CPI). That’s 6 points above the notoriously corrupt North Korea. The government’s notoriety was cemented recently when Prime Minister Hun Sen extended his 33-year rule – winning 125 seats in the last election after the opposing party conveniently dissolved.

Still, the economy grew at an estimated rate of 7.1% in 2018, driven primarily by an expansion in both domestic consumption and exports. But this growth belies the fact that many of the country’s citizens are mired in debt, with household debt reaching $4.2 billion in February this year. This represents 15.9% of the country’s GDP, compared with 12.3% the previous year.


Facebook and Libra: How social media companies are getting into banking, and what banks can do about it

Posted by Marios Siappas on Thu, Jul 04, 2019 @ 10:11 AM

Yes, it’s actually happening. Facebook is throwing its sizeable 2.4 billion user-a-month hat into the cryptocurrency ring. 

The news was once little more than a rumour, lent weight by Mark Zuckerberg’s meeting with Bank of England governor Mark Carney back in April. However, it’s now been confirmed by the Financial Times that Facebook has hired former Standard Chartered lobbyist Ed Bowles to help prepare the runway for the launch of its global cryptocurrency.


Quick and clean deployment - How does EXUS do it?

Posted by Marios Siappas on Thu, Jun 20, 2019 @ 11:26 AM

With digital transformation constantly and consistently changing the way banks operate, the need for speed has never been greater. If you’re not fast enough, by the time you've installed a new system you're already behind again.


Southeast Asia’s banks are growing - but there’s danger ahead

Posted by Marios Siappas on Thu, May 23, 2019 @ 08:38 AM

Amid the cut-and-thrust of international banking, it’s hard to set a truly global benchmark for the world’s biggest banks. With the sheer diversity of local markets, it’s not always possible to compare apples with apples.

By one’s region’s standards - say, the well established Western Europe banking industry - the movements in a developing territory like Southeast Asia might seem small by comparison. But an educated observer would recognise the dynamism and potential present within Southeast Asia’s banking scene at the moment.


Steady disruption: The new normal for Southeast Asian banks

Posted by Marios Siappas on Thu, May 16, 2019 @ 10:18 AM

The digital banking revolution is all about keeping customers happy. In order to do that, banks need to “have compelling value propositions for the customer,” according to Siam Commercial Bank’s president Arak Sutivong. In order to present value in 2019 and beyond, disruption is required.

We often think of disruption as a sudden change, predominantly because of the rise of tech startups. Uber changed the way we take cabs, Airbnb revolutionised holidays, Netflix disrupted our viewing habits. In fintech, companies like Monzo in the UK or Alibaba in China have introduced digital-first products that have made waves in the industry almost overnight.