EXUS Collections & Recovery Blog

Social Media And Retail Banking: What You Need To Know

Posted by Ilias Delis on Wed, Jan 11, 2017 @ 10:00 AM

Social media is an important factor for any retail banking organization’s success—whether or not you're already using debt collection software to build a multichannel approach to customer communication.

It’s important to have a social media presence and represent your organization in the best way possible. Why? Because if you’re not active on social media, conversations about your product and services take place without your involvement.

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Tags: Retail Banking

How to Manage Delinquent Credit Across the Entire Loan Cycle

Posted by Chris Maranis on Tue, Oct 18, 2016 @ 10:00 AM
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Tags: Retail Banking, Collection and Recovery Software, Collection and Recovery Operations, Telecoms, Utilities

Middle East Banks Are Set Up For Failure (But They Don’t Have To Be)

Posted by Raul Gaitas on Thu, May 07, 2015 @ 10:00 AM

Global changes in banking are having profound effects throughout the industry. Retail banking experts gathered at the most recent Middle East Retail Banking Summit to discuss these changes. The top three trends they identified were:

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Tags: Retail Banking

Crush Your Competitors With A Super-Efficient Collections Process

Posted by Nikos Lambrou on Tue, Mar 31, 2015 @ 10:00 AM

Your company can’t afford to waste time on inefficient collections processes if it wants to crush the competition in highly competitive markets. After all, the right offer at the right time improves collections performance, raises self-cure rates and increases the likelihood of successful recovery.

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Tags: Retail Banking, Collection and Recovery Operations, Telecoms, Utilities

3 Trends In Retail Banking You Can’t Afford To Miss

Posted by Manos Margaritis on Mon, Dec 08, 2014 @ 10:00 AM

Retail banks are transforming to seize new opportunities, navigate serious pitfalls and generate more revenue in tough markets.

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Tags: Retail Banking, Collection and Recovery Operations

The Collections and Recovery Best Practices Manual [Free Download]

Posted by Chris Maranis on Thu, Nov 13, 2014 @ 01:53 PM

Collections and recovery has changed. Previously, it was acceptable to lack insight into loans, lose sight of borrowers across the loan lifecycle and mismanage delinquency. Now, tough market conditions, regulatory pressures and changing customer preferences mean that organizations must embrace modern debt recovery practices.

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Tags: Retail Banking, Collection and Recovery Software, Collection and Recovery Operations, Telecoms, Utilities

How Can Banking Groups Deploy a Collections and Recovery Solution?

Posted by Marios Siappas on Fri, Sep 19, 2014 @ 08:39 AM

Collections and recovery (C&R) is changing. Gone are the days when a simple phone call or touchpoint were enough to collect. Now, customers and clients are multi-channel and often have multiple debt obligations. They generate more, and more sophisticated, data than ever that impacts the risk on a bank’s books.

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Tags: Retail Banking, Collection and Recovery Software

What to Know About Basel III Regulations

Posted by Chris Maranis on Tue, Jun 24, 2014 @ 10:00 AM
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Tags: Retail Banking

Western Banks and Emerging Markets: Lessons and Opportunities

Posted by Nikos Lambrou on Thu, May 15, 2014 @ 11:00 AM

Financial markets were visibly shaken after the credit crisis in 2008, and Western banks were hit the hardest. In Europe and North America, where financially stable banks often have weaker core equity capital bases, non-performing loans shortchanged available capital and cut into profitability.

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Tags: Retail Banking

The Lingering Effects of the Credit Crunch

Posted by Chris Maranis on Tue, Apr 29, 2014 @ 10:00 AM
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Tags: Retail Banking, Collection and Recovery Software, Collection and Recovery Operations